Come hungry; leave smarter.

Saturday Seminar – November 1, 2014.

Walking the Performance Ledge with Bar Napkin Technology

The current landscape of our business environment is full of new and exciting challenges for performance technologist to navigate. We are in the midst of a generational changing of the guards with respect to workforce leadership, the evolution of technology at a more rapid rate than ever before and increased regulatory scrutiny resulting from questionable practices within several industries.

As a result, organizations are required to ensure that their human capital is ready to meet the challenges of today while keeping pace with the evergreen and socially naked dynamics of remaining competitive in the global economy. It is within this archetype that performance technologist can leverage Ledge Walking Technology to rapidly drive systematic improvement.

Ledge Walking Technology (LWT) is a creative and measurable conceptual blend of performance technology tools with the strategic needs of the organization.The innovative nature of this approach breathes life into the standard tools of performance technology by leveraging blended measurement tools and colorful story telling. This webinar focuses on the practical application of LWT and provides tools for learning and development professionals to identify, select, communicate, implement and measure both instructional and non-instructional solutions.

The learning objectives of this seminar include gaining knowledge or skills in the following:

  • “Ledge Walking” principles
  • Conducting a Rapid Performance Analysis (RPA)
  • Isolating key behaviors for success
  • Identifying and presenting effectiveness measures
  • Aligning the language of learning and development to the organizational strategy

The participants of this session only need to bring a pen, their thoughts and a bar napkin to realize the full benefit of “Ledge Walking.”

Presented by Kery Mortenson and Tim Gillum, Performance Consultants at Baxter Healthcare.

Kerry_MortensenKery Mortensen, manager for Training Effectiveness at Baxter Healthcare, has 25 years leading performance improvement and learning strategies for global health care employees and organizations. He is a Certified Performance Technologist (CPT).

In 2006, Kery was president of International Society for Performance Improvement (ISPI) Chicago Chapter. Kery is an adjunct professor of organizational leadership at Trinity International University in Deerfield, Il.

Kery designs high impact learning curriculums and interventions for corporate initiatives. He successfully developed and implemented global training evaluation standards and guidelines. He has a mastery level of knowledge and experience in adult learning principles and facilitation techniques. Kery has presented at domestic and international training and performance improvement conferences utilizing highly interactive presentation style with simple and effective tools. Tim Gillum, Ph.D., director of training for Baxter Healthcare Corporation, has worked both in academic and business environments for more than 15 years focusing on learning and change management within regulated environments.

Tim_GillumTim has designed and implemented end-to-end training systems for start-up facilities in both the U.S. and Europe and rebuilt training systems for organizations under Consent Decree with the FDA. His area of expertise centers on aligning learning organizations to the company’s overall strategy and leveraging LEAN performance tools to optimize the human capital within the organization.

Tim has a Bachelor of Science degree in Chemistry from St. Louis University, a MBA from Webster University and a Doctor of Philosophy in Educational Leadership from the University of Missouri – St. Louis.

In his current role at Baxter, Tim is the Global Process Owner for Quality Training and is accountable for the organizations Learning Management System.


What Happens When Stakeholders ‘Get’ HPT?

At Amgen, where Six Boxes® Performance Thinking has spread across silos and floors, many stakeholders share HPT concepts and vocabulary with performance consultants. A project that began with a training request rapidly evolved into a systemic intervention at the request of stakeholders who insisted on anchoring the analysis to accomplishments and framing a systemic intervention with the Six Boxes® Model.

This is what happens when stakeholders “get it.” We can make a much bigger impact!

Participants in this session will be able to:

  • Communicate fundamental HPT concepts using the Performance Chain model.
  • Place training in the context of other behavior influences using the Six Boxes® Model.
  • Discuss how the simple vocabulary of Six Boxes® Performance Thinking supports viral diffusion of HPT.
  • Describe the advantages and results of sharing plain English HPT with stakeholders.

Presented by Gina Rester-Zodrow

Gina_Rester_ZodrowGina Rester-Zodrow is a Senior Manager in Learning and Performance at Amgen. Her client work focuses on training design and implementation, and performance consulting.

Prior to Amgen, Gina was a curriculum, assessment, and communication consultant for the California Department of Education and UCLA Neuropsychiatric Institute. She has traveled worldwide as a trainer and lecturer on curriculum design.

She has written and produced award-winning educational materials for clients including the Walt Disney Company, Hanna-Barbera, and NBC.

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